TERMS AND CONDITIONS

Welcome to Braj Yatri! Before you dive into our content, please take a moment to read through our terms and conditions to ensure a smooth and enjoyable experience for all.

TERMS OF USE

Effective From: 31/10/2023 @ 11:59 PM IST.

These Terms and Conditions ("Terms") govern your use of BrajYatri.com ("Website"), a platform that provides information and services in the spiritual and religious dimension. By accessing or using our Website, you agree to comply with these Terms. If you do not agree with any part of these Terms, please refrain from using our Website.

Use of Information and Services:

Information: BrajYatri.com provides informative content to help users gain knowledge and insights in the spiritual and religious domain. Users are permitted to access, read, and share the information from our platform in a lawful and respectful manner.
Tour and Travel Services: We offer tour and travel services to enhance the spiritual experience of our users. By availing of these services, users agree to comply with any additional terms and conditions specified during the booking process.

Prohibited Activities:

Illegal Activities: Users are strictly prohibited from engaging in any activity that violates local, national, or international laws. This includes any attempts to gain unauthorized access, modify, or manipulate the Website or its content in any way that isn't allowed.
Harmful Content: Users are not allowed to post, upload, or share any content that contains explicit sexual material, hate speech, child abuse, harassment, trolling, misinformation, or any other content that may harm the reputation of BrajYatri.com or society at large.

User Feedback and Reporting:

We value the feedback of our users to continuously improve our Website and services. Users are encouraged to provide constructive feedback to help us enhance the user experience. Additionally, we request users to promptly report any issues or violations they encounter on our platform, including sexual content, child abuse, harassment, trolling, misinformation, hate speech, or any illegal activities.

Intellectual Property:

Ownership: The content, materials, and intellectual property displayed on BrajYatri.com, including text, graphics, logos, images, and software, are the property of BrajYatri.com or its licensors and are protected by copyright, trademark, and other intellectual property laws.
Limited License: Users are granted a limited, non-exclusive, and non-transferable license to access and use the Website and its content solely for personal, non-commercial purposes. Users must not reproduce, distribute, modify, or create derivative works without prior written consent from BrajYatri.com.

We hold deep respect for intellectual property rights and strive to ensure that all content on our website adheres to these principles. As newcomers in the field, we are continuously educating ourselves about the nuances of digital copyright and the proper utilization of digital content.

It is not our intention to infringe upon any individual's or entity's copyrights. If you believe that any material on our site violates your copyright, please know that it would be inadvertent. Due to the vast amount of content and our limited resources, it's challenging for us to review every single item. Additionally, as a startup, we currently lack the funds to hire dedicated reviewers.

If you come across any content that you believe infringes upon your rights, please contact us immediately. We will address the matter promptly and, if necessary, remove the content in question with a sincere apology.

Similarly, we ask others to respect our copyrighted materials. If we identify unauthorized use of our content, we will reach out with a request for its removal before considering any legal actions.

Your patience and cooperation are highly appreciated. Thank you for your understanding.

Limitation of Liability:

Content Accuracy: While we strive to provide accurate and reliable information, BrajYatri.com does not guarantee the accuracy, completeness, or reliability of the content on our Website. Users acknowledge that they rely on the information provided at their own risk.
Third-Party Content: Our Website may contain links or references to third-party websites, services, or content. BrajYatri.com does not endorse or assume any responsibility for the content, privacy practices, or actions of these third parties.
Indemnification: Users agree to indemnify and hold BrajYatri.com and its affiliates, partners, employees, and representatives harmless from any claims, liabilities, damages, losses, costs, or expenses arising from their use of the Website or violation of these Terms.

Misuse of Platform and Services:

BrajYatri.com is committed to maintaining a safe and positive environment for all users and customers. We strictly prohibit any form of misuse or abuse of our platform and services. If any user or customer is found to be engaged in activities that violate our terms and conditions, we reserve the right to suspend or blacklist them from our platform without prior notice. Misuse of our platform includes, but is not limited to, the following:

Providing false or misleading information during the booking process.
Engaging in fraudulent activities, such as unauthorized use of payments.
Harassment, threats, or abusive behaviour towards our staff or other users.
Attempting to manipulate or tamper with our website, systems, or data.
Violation of intellectual property rights by unauthorized use of our content.
Posting or sharing inappropriate, offensive, or illegal content on our platform.

User Safety:

We take misuse of our platform and services seriously to ensure the safety and satisfaction of all users and customers. By using our platform and services, you agree to abide by these terms and & conditions and understand that any violation may result in immediate suspension or blacklisting. We reserve the right to take legal action, if necessary, to protect our interests and the interests of our users and customers. Thank you for your cooperation in maintaining a respectful and secure environment on BrajYatri.com.

Modifications to the Terms:

BrajYatri.com reserves the right to modify or update these Terms at any time without prior notice. Users are responsible for reviewing the Terms periodically to stay informed about any changes. By continuing to use the Website after modifications have been made, users signify their acceptance of the updated Terms.

Governing Law and Jurisdiction:

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or the use of our Website shall be subject to the exclusive jurisdiction of the courts located in Mathura, Uttar Pradesh, India.

If you have any questions, concerns, or requests regarding our terms and conditions of use or the handling of your personal data, please contact us at hello@brajyatri.in.

By using BrajYatri.com, you acknowledge that you have read, understood, and agreed to abide by these Terms and Conditions.

TERMS OF SERVICE

Effective From: 31/10/2023 @ 11:59 PM IST.

These terms and conditions govern your use of our tour and travel services. By accessing or using our website and availing our services, you agree to comply with these terms and conditions. Please read them carefully.

Services Provided:

BrajYatri.com provides tour and travel services to customers from India and abroad who wish to explore Braj with us. Our services include transportation and guidance. Depending on availability, we may utilize our own services or third-party services to arrange transport and guidance for our customers.

Payments:

We accept payment in Indian currency (INR) and US Dollars (USD) only. However, all prices listed on our website are INR unless stated otherwise. Payment can be made through various modes, including online payment gateways, bank transfers, or cash payments. Please note that additional charges, such as bank fees or currency conversion fees, may apply. Any outstanding payments must be settled before the commencement of the tour or any additional services or products purchased.

Best Services and Deals:

We strive to provide the best services and deals to our customers. However, please note that availability and pricing may vary based on factors beyond our control, such as peak seasons, hotel capacity, or unforeseen circumstances. We reserve the right to modify or update our services and prices without prior notice, although we will make reasonable efforts to inform customers in advance.

Customer Satisfaction and Refunds:

We value customer satisfaction and aim to address any legitimate concerns promptly. If a customer is dissatisfied with our services, they should notify us in writing or via email within 48 hours of the incident. We will thoroughly investigate the complaint and, if found justified, offer a refund as appropriate. However, if we determine that the complaint is false or made with malicious intent, we reserve the right to deny the refund request.

Liability and Responsibility:

While we take utmost care to ensure a safe and enjoyable experience, we cannot be held liable for any loss, injury, damage, or inconvenience caused during the tour. Customers participate in our tours at their own risk. We strongly recommend customers have their own travel insurance covering medical expenses, accidents, and loss of personal belongings.

Dispute Resolution:

In the event of any disputes or claims arising from our services, both parties agree to first attempt to resolve the matter amicably through negotiation. If a mutual resolution cannot be reached, the jurisdiction for such disputes shall lie in the Mathura District Court, Mathura, Uttar Pradesh, India.

Intellectual Property:

All content, including text, images, logos, and trademarks displayed on our website, is the property of BrajYatri.com or its respective owners. You agree not to reproduce, modify, distribute, or use any of the content without our prior written consent.

Privacy:

We respect your privacy and handle your personal information in accordance with our Privacy Policy. By using our services, you consent to the collection, storage, and processing of your personal data as described in our Privacy Policy.

Severability:

If any provision of these terms and conditions is deemed invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law.

Modifications:

We reserve the right to modify or update these terms and conditions at any time without prior notice. The revised version will be effective from the date of posting on our website. It is your responsibility to review the terms and conditions periodically for any changes.

If you have any questions, concerns, or requests regarding our terms and conditions of use or the handling of your personal information, please contact us at hello@brajyatri.in.

By using BrajYatri.com, you acknowledge that you have read, understood, and agreed to abide by these Terms and Conditions.

Message Regarding Our Terms of Use from the Founder!

"Just as we hold your privacy in the highest regard, we expect our users to use Braj Yatri with respect towards the platform and fellow users. By being here, you're agreeing to the terms and conditions of our website. Do revisit them occasionally, as they may evolve. Thank you for joining us on this journey and for your responsible use of Braj Yatri."